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Privacy Policy

How Aidiven collects, uses, and protects your information.

Last updated: June 15, 2026

1. Who We Are

Aidiven is a specialized AI discovery and visibility engine operated by Kandhani Information Technologies, based in Nepal and serving businesses globally. Our website is aidiven.com. For privacy-related questions, contact us at [email protected].

2. Information We Collect

Information you provide directly

  • Name and email address when you request a Free Audit or contact us
  • Business name, website URL, and other details you share in forms or messages
  • Communications you send us via email or WhatsApp

Information collected automatically

  • Pages visited, time spent, and navigation patterns via analytics tools
  • Device type, browser, and approximate location derived from IP address
  • Referral source (e.g., Google, a social platform, a linked page)

3. How We Use Your Information

  • To respond to enquiries and deliver the Free Audit or services you requested
  • To send you updates, insights, or follow-ups related to your request
  • To understand how our website is used and improve its content and performance
  • To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, we process your data on the following legal bases:

  • Consent — when you submit a form or opt in to communications
  • Legitimate interests — to improve our services and respond to business enquiries
  • Legal obligation — when required by applicable law

5. Cookies and Analytics

We use cookies and similar tracking technologies to understand how visitors interact with our site. Analytics data is aggregated and does not personally identify you. You can disable cookies in your browser settings; this may affect some site functionality.

6. Third-Party Services

We may use third-party tools for analytics, form handling, or communication (such as Google Analytics or WhatsApp Business). These services have their own privacy policies, and we encourage you to review them. We only share the minimum data necessary for these services to function.

7. Data Retention

We retain your information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact information from enquiries is typically retained for up to two years unless you ask us to delete it sooner.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, email us at [email protected].

9. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

For any privacy-related questions or requests, please reach out: